1. Introduction
Welcome to Costanauta Luxury Tours. These Terms and Conditions govern your access to and use of the Costanauta Luxury Tours website, including any content, functionality, and services offered on or through costanauta.com (the "Website").
By using our Website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our Website.
We recommend that you print a copy of these Terms and Conditions for future reference.
2. Website Use
By using our Website, you warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding agreements
- You will provide accurate, current, and complete information when requested
- You will maintain the confidentiality of any login information and password
- You will not use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use
- You will comply with all applicable laws and regulations
We reserve the right to restrict, suspend, or terminate your access to our Website or any part of it at any time without prior notice if we believe you are in breach of these Terms and Conditions.
3. User Account
To access certain features of our Website, you may need to register and create an account. By registering, you agree to:
- Provide accurate, current, and complete information during the registration process
- Maintain and promptly update your information to keep it accurate, current, and complete
- Be responsible for maintaining the confidentiality of your password and account
- Be fully responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account or any other security breach
We reserve the right to disable any user account, at any time and without notice, if, in our opinion, you have breached any provision of these Terms and Conditions.
4. Bookings and Payments
When making a booking through our Website, the following terms apply:
- All bookings are subject to availability and confirmation
- To confirm a booking, a non-refundable deposit of 30% of the total price is generally required
- The remaining balance must be paid at least 30 days before the tour start date
- For bookings made within 30 days of the start date, full payment is required at the time of booking
- Prices are displayed in the indicated currency and may be subject to change until the booking is confirmed
- We accept payments via major credit/debit cards and bank transfers
- It is your responsibility to ensure that you have all necessary travel documents (passports, visas, insurance) before the start date
For our cancellation and refund policy, please see our Refund Policy.
5. Rights and Obligations
5.1 Our Rights and Obligations
We commit to:
- Provide the services described on our Website with reasonable skill and care
- Process your personal data in accordance with our Privacy Policy
- Make every effort to ensure our Website is available continuously, but we cannot guarantee that the Website will be available uninterrupted
- Regularly update our Website and ensure the content is accurate
5.2 Your Rights and Obligations
As a user, you:
- Must provide accurate and complete information when making bookings or registering on our Website
- Are responsible for any activity that occurs under your account
- Must respect the intellectual property rights related to the content of the Website
- Must not use the Website for any unlawful or unauthorized purpose
- Must comply with all applicable laws and regulations
6. Intellectual Property
All content, design, graphics, interfaces, code, software, images, photographs, videos, texts, logos, icons, and other materials on our Website (collectively, the "Content") are owned by Costanauta Luxury Tours or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may access, view, and make copies of the Content for your personal, non-commercial use only, provided that:
- You do not modify the Content
- You do not remove any copyright or other proprietary notices
- You do not use the Content in any way that suggests an association with Costanauta Luxury Tours without our prior written consent
- You do not use the Content for any commercial purpose without our prior written consent
Any unauthorized use of the Content may violate copyright, trademark, privacy and publicity laws, and communications regulations and statutes.
7. Limitation of Liability
To the extent permitted by applicable law, Costanauta Luxury Tours and its employees, agents, representatives, and affiliates will not be liable for:
- Any indirect, consequential, special, exemplary, or punitive loss or damage
- Any loss of profits, revenue, data, use, or goodwill
- Any loss resulting from inability to use all or part of the Website
- Any loss resulting from events beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials
Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
8. User Conduct
When using our Website, you agree not to:
- Use the Website in any way that could cause the Website or access to it to be interrupted, damaged, or impaired
- Use the Website for any fraudulent or unlawful purpose
- Transmit or send unsolicited commercial communications (spam)
- Transmit material that is defamatory, offensive, obscene, or objectionable in any way
- Use the Website to harass, harm, or attempt to harm minors in any way
- Transmit any material that contains viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
- Attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website
- Attack our Website via a denial-of-service attack or a distributed denial-of-service attack
Breaching this provision would constitute a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
9. Third-Party Links
Our Website may contain links to third-party websites. These links are provided solely for your convenience and do not imply endorsement, sponsorship, or recommendation of these websites or their content.
We have no control over the content of these third-party sites and are not responsible for:
- The content or practices of any third-party website
- Any loss or damage that may arise from your use of third-party websites
- Any transactions you make on third-party websites
We recommend that you read the terms and conditions and privacy policy of any third-party website you visit.
10. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. All modifications will take effect immediately upon posting on the Website.
It is your responsibility to review these Terms and Conditions periodically. Your continued use of the Website after the posting of any modifications constitutes your acceptance of such changes.
If you do not agree with the modified Terms and Conditions, you must stop using our Website.
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If any provision of these Terms and Conditions is found to be illegal, invalid, or unenforceable, such provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.